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Last-mile delivery / NDE guide

A better handoff for the final mile

A simple checklist to help your shipment reach the right person with the right instructions.

September 30, 2026 · The Loading Dock editorial team

A courier handing a package to a customer
Photo: Gustavo Fring / Pexels

Before the shipment leaves

Check that the destination, receiver contact, item count, and handling instructions match the request. Keep customer and shipment information limited to what is needed for the delivery.

Make access clear

Tell your delivery provider about gates, loading docks, parking restrictions, stairs, or appointment requirements. Ask which services are supported for your shipment rather than assuming special handling is included.

Prepare for exceptions

Choose a contact who can answer questions if a receiver is unavailable or an address needs clarification. Agree on the confirmation process with NDE before dispatch.

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